MashreqOnline - Online Banking services from Mashreq

Online & Mobile Banking just got more rewarding!

We are pleased to offer you the exciting chance to win an iPhone 5s just by paying your phone and utility bills via MashreqOnline or Snapp Mashreq mobile banking app.

  • Offer is on transactions equal to or above 20 AED
  • Top 10 Customers with the highest number of transactions will win the iPhone5s
  • Only Etisalat,Du, Salik, DEWA, SEWA, ADDC, AADC
  • Promotion valid from Promotion valid from 5th March 2014 till 30th April 2014

Click here to view the terms and conditions of this promotion.

Winners of the last MashreqOnline/Snapp campaign

Name Nationality
Hassan Sajwani UAE National

Special Offer for mashreqonline customers!

Paying your bills through MashreqOnline & Snapp Mobile Banking is now more rewarding than ever:

As a registered MashreqOnline customer, get your MashreqMilionaire certificate online in JUST 5 MINUTES and get an opportunity to win AED 1,000,000 with MashreqMilionaire!

What's more, being a MashreqOnline customer, you get the following special offer for a limited period only

  • 1. Processing fee of AED 35 waived
  • 2. 5,000 Bonus Salaam points on every 3 certificates purchased*
  • 3. Opportunity to win 5 prizes of 1 million Salaam points

Terms and Conditions apply.
*A maximum of 5,000 Salaam points will be offered per customer per month - irrespective of number of transactions executed in a month

MashreqMilionaire Prize & Draw Details:


Date of Draw




40 prizes of AED 5,000

3 Prizes of AED 100,000



40 prizes of AED 5,000

3 Prizes of AED 100,000



1 Emirati Winner for AED 1 Million

1 Non-Emirati Winner  for AED 1 Million

Features & Benefits:

  • 1.Capital guaranteed savings scheme
  • 2.One certificate qualifies you for all prizes including AED 1,000,000
  • 3.Certificate can be encashed instantly at anytime
  • 4.Draw is conducted by a government official

Simple steps to get MashreqMillionaire Online in Just 5 Minutes:

  • 1.Log on to your MashreqOnline
  • 2.Click on the MashreqMilionaire tab under quick-links
  • 3.Read & accept the terms & conditions
  • 4.Select the account to be debited & number of certificates and confirm

Your ecertificate will be issued instantly that can be printed or saved on your computer

New Features

Now you can Create and Change your Card PIN instantly!

We have removed all the hassel of changing Card PIN process, now you can create or change your Credit / Debit Card PIN in 3 simple clicks. New to Mashreq Online? Sign Up now and enjoy this feature. Already Mashreq Online user Sign On today and make use of this convenience forever!

Simplified Registration Process

  • 1 Click "One Time Code"
  • 2 Enter you Account/Credit Card/CIS Number Enter your Date of Birth Generate Authorization Code
  • 3 Enter the Authorization Code sent to your Mobile Number as updated in our records
From Savings Accounts to Term Deposits to MashreqMillionaire certificates, opening accounts on MashreqOnline is quick and easy.
Open - Account opening on MashreqOnline takes just 3 easy steps. And once you open the account, enjoy the convenience and flexibility of managing it from your home or office.
Save - Create personalized multiple savings accounts each named after your dreams, buy Mashreq Millionaire savings certificates, or just invest in a Term Deposit - all offered at refreshingly competitive rates.
Grow - And while you bank with us online, see your wealth grow with the returns you receive from your different accounts and deposits.

The 3 easy steps for online "Account Opening" are:
  • Sign On to MashreqOnline using your User ID and Password. If you have not created one please click on the link above to create your User ID and Password now
  • Once you have completed the Sign-On process, select the 'Account Opening' tab on the top menu
  • Select your account from the left panel, and follow a few easy steps to open your account.
  • Easy Saver

    With no minimum balance requirement you can open your account with just AED 1 or USD 1 and start saving immediately.

    Read more >
  • Fixed Deposit

    You can choose from multiple currencies and durations to find a Fixed deposit that is right for you.

    Read more >
  • Unfixed Deposit

    Customer focused innovation offering attractive rates of interest with complete withdrawal flexibility.

    Read more >
  • Mashreq Millionaire Certificates

    MashreqMillionaire saving certificate is a simple, risk-free, capital guaranteed investment opportunity with the potential of making you a millionaire every month!

    Read more >
Now along with Etisalat, du & Salik bills, paying your bills for
DEWA, SEWA, AADC & ADDC via Online, Mobile & Phone Banking is instant!

Instant Bill Payments - Makes Life So Much Easier!
Our Bill Payment service is simple and secure. You can sign on to MashreqOnline to pay bills from the comfort of your home and office, use our Mobile banking application when you are on the go and Phone Banking with interactive voice assistance.

Our comprehensive bill payment service saves you time and are less costly than writing paper checks or visiting payment outlets.

Features and Benefits
  • Unparalleled Convenience - no checks and no trips to payment outlets
  • Pay all your bills in minutes from your account with just the click of a key
  • Save time while you manage bills
Convenience at no cost
Bill payments via Mashreq Online, Mobile banking and Phone Banking are offered absolutely FREE - No monthly charge and no transaction fee.

List of Payment Services

Payment TypeService ProviderOnline
Banking (IVR)
Utility Bill Payment*DEWAAvailableAvailableAvailable
Credit CardMashreqAvailableAvailableAvailable
Other BanksAvailable
School FeeKindergarten StartersAvailable
Modern High SchoolAvailable
Westminster SchoolAvailable
CharityDubai CaresAvailable

Important Note:
As per the new requirements of real time instant payment system with DEWA they have instructed customers to enter their "Contract Account Number" while paying for DEWA utility bills. Following is the snapshot of a sample DEWA bill highlighting the "Contract Account Number". Further detailed instructions are available on our respective channels.

*Instant Payment: Your utility account will reflect the requested payment in real time once the transactions is processed successfully.
  • IVR: Interactive Voice Response a feature of our Phone Banking services for Mashreq customers.
  • DEWA: Dubai Electricity & Water Authority
  • SEWA: Sharjah Electricity & Water Authority
  • AADC: Al Ain Distribution Company
  • ADDC: Abu Dhabi Distribution Company
Money Transfers
If you want to send money to your family and friends' bank accounts within or outside of UAE, we help you send it quickly and securely from the comfort of your home or office or through Mashreq branches spread across the UAE. We process your fund transfer request on same day if it is submitted within the appropriate currency cut-off time. Funds transferred are credited to beneficiary account, through our correspondent banks around the world.

Transfer Money
You can transfer money easily to third parties using either the traditional mode of funds transfer i.e. Cheques / Demand Drafts or electronically by availing telegraphic/ wire transfer facility. To avail telegraphic/ wire transfer facility visit any Mashreq branch in the UAE or sign on to Online/ Mobile banking. Click here for further details on Online Money transfer.

You will require your IBAN number for any fund transfers made to your account from a 3rd party account with another bank.

Now sending money via MashreqOnline is as easy as
  • 1
  • 2
  • 3
  • GO
  • No more TCC
  • Secured with One Time Transaction Code
  • Anytime Anywhere
At MashreqOnline, we recognize the importance of providing a unique platform to our customers to enjoy safer and convenient online banking experience.

While we implement security measures to ensure safer online banking for our customers, we continuously add convenience, services and saving to your online banking journey.

Post the significant success of "One-time-transaction code" for beneficiary creation by securing all the MashreqOnline transactions till date. We have taken the security and convenience of your 3rd party transfers to the next level.

Now, you can simply and conveniently transfer money anytime, anywhere to your family and friends using the new introduced transaction code.

How does this makes your life easier
  • More security for customers and easy to understood steps
  • More convenience as no paper work is involved
  • The transaction code will be sent to your registered mobile number at the time of transaction
  • You can process your transactions anytime anywhere
So go ahead and enjoy the new super fast, super secure money transfer experience through MashreqOnline.

Remit now! SignOn to MashreqOnline, Mobile Banking or visit any Mashreq branch.

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