Tajawal-Logo
Company Name

Tajawal

Company Size

200

Headquarters

Dubai, UAE

Industry

Travel & Tourism

Supporting online growth: How Mashreq’s strong digital platform supported business growth

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Muzzammil Ahussain

Executive Vice President

Challenge

Tajawal is a leading online travel agency and being digital-first is part of the essence of our brand. The organisation was looking for a flexible banking partner who understood their priorities and could grow with them and their requirements. This meant that it was imperative that their partner of choice should have a strong digital platform and product offering.

As an online organisation it was important to find a business banking partner who is digital-first in their approach.

We decided to team up with a bank that would understand us and support our growth.

Mashreq has been a perfect partner and the personalized service has built an enduring business relationship.

Results

Mashreq fulfilled their expectations by providing a stable banking platform which allowed them to accelerate at an exponential scale. Between 2016-2018,Tajawal grew their online travel business by 10x, which was continuously supported by Mashreq, as their go-to banking partner. They appreciated that Mashreq excelled in being digital-first and providing a relationship manager who offered a personalised service.

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