As the first bank to operate in the UAE, Mashreq is one of the nation’s pioneering financial institutions, and a true leader at the forefront of the industry. Although the UAE is our home, our growing network spans across North America, Europe, Asia, and Africa, with a presence in every major financial centre in the world. We are immensely proud of our history and heritage, and vow to always be there for our customers and communities to meet their needs, wherever they may be.
Our success is built on the strength of our relationships. We strive to maintain open and constructive dialogue with all our stakeholders, and this is made possible by the unsurpassed level of sectoral experience and expertise of our people. Across every division of the bank ‒ from retail and corporate banking, to wealth management and international financial institutions banking ‒ our employees’ drive to reimagine the customer experience and consistently deliver a best-in-class service is embedded throughout our entire organisation.
This customer experience can be characterised by two qualities: an ability to tailor solutions to meet the needs, concerns and challenges our clients face, and an unwavering commitment to innovation. Turning ideas into solutions that add true value to our customers is in our DNA. From being the first bank in the UAE to issue credit and debit cards, to being the first to launch a complete digital banking proposition, our approach to innovation has cemented our position as an industry leader, and continues to redefine the way in which financial services play a critical role in the day to day lives of people.
I encourage you to explore our website to learn more about Mashreq and the ways in which we can support you with our value-added products and services. No question, concern or request is too small - if it matters to you, it matters to us, and we will always be here to provide you with our unparalleled banking expertise, as we have done for over 55 years.
Best Regards,
Ahmed Abdelaal Group Chief Executive Officer