The eligibility criteria for the Mashreq "Happiness" Account is a minimum salary transfer of AED 10,000 to the Happiness Account.

Online Applications refers to Accounts that are self- opened through www.mashreq.com/happiness Non-online Applications refers to Accounts that are opened using methods other than ‘Online Applications’.

'Mashreq Bank" is authorised to debit the Customer’s account towards claw back of the Joining Bonus provided to him/her in case of any of the following reasons: - An existing salary transfer account has been closed & a New ‘Happiness Account’ has been opened or - Stoppage of monthly salary transfer to the ‘Happiness Account’ for any 2 consecutive months within 12 months of the first salary transfer after opening of the Happiness Account.

If your existing Mashreq Account was opened after April 2016 and if you start to transfer a minimum salary of AED 10,000 then you will be eligible for all benefits of the Happiness Account including the joining bonus. If your existing Mashreq Account was opened prior to April 2016 and if you start to transfer a minimum salary of AED 10,000 then you will be eligible for all benefits of the Happiness Account excluding the joining bonus.

A salary transfer will only be recognized by Mashreq if it is credited to the account by the Customer’s employer registered in UAE using the correct channel and method recognized by the Bank. A remittance, direct transfer, cash or cheque credit transaction by the Employer will not be considered as a salary transfer transaction and will lose the eligibility of any benefits defined under this campaign. An erroneous salary transfer description could also result in the non-payment of the cash joining benefit.

In order to be eligible for the monthly Salaam points benefit, you need to do an aggregate of 5 utility bill payments and international remittance transactions in a month, executed via Mashreq Online/Mashreq Mobile e.g. - 3 utility bill payments + 2 international remittance transactions or - 4 utility bill payments + 1 international remittance transaction or - 5 utility bill payment transactions We will recognize the 5 unique payments basis payments made to unique beneficiaries. Example: • Such payment could be to 3 different mobile numbers – will be considered as 3 payments since the beneficiaries are 3 different mobile phones • Such beneficiaries could be payment to 2 different car Salik payments – will be considered as 2 payments since the beneficiaries are 2 different cars The Salaam points will be credited to your account in the first week of the month for transactions conducted in the previous month. This monthly benefit is applicable to both New & Existing salary transfer customers only if there is a valid salary transfer to the account, minimum of AED 10,000, during the same month.

The fee benefits from this account will be in the form of reversals. If you qualify for the benefits, i.e. have your salary transferred to the account, the same would be reversed by the end of the month. ​The correspondent bank charges will not be reversed (if applicable) in the case of international remittance transactions. The remittance fee waiver is applicable on international remittance transactions conducted via Mashreq Online/Mashreq Mobile only.