Platinum Debit Card

Worldwide acceptance

anywhere, anytime

Global acceptance

24+ million retail outlets

AED 20,000

withdrawal limit daily

AED 99,999

daily purchase limit

Enjoy all the privileges

Experience benefits reserved for the exclusive club of Visa Platinum members around the globe, plus purchase protection, Medical and legal referral and much more.

Exclusive purchase limits

Your Platinum Debit Card allows you the freedom and convenience to purchase up to AED 99,999 per day. As a special customer, this is designed with your lifestyle in mind. T & Cs apply.
Share the benefits of a Supplementary Card with loved ones
Experience the convenience of giving a Supplementary Debit Card to any member of your immediate family living anywhere in the world. Login to Online Banking to apply now.
Mashreq Salaam loyalty programme
Earn Salaam Points every time you spend on your Card at home or abroad.

No Hidden Fees

Joining Fees
No joining fees
Supplementary Card Joining Fees
No joining fees
Debit Card Replacement Fee
AED 26.25
Cash Withdrawal
Free of charge at Mashreq ATMS in UAE

Still got questions

You can activate your Platinum Card in several ways:
  • SMS ‘DCA’ [space]Last four digits of your Card to 4250 through the registered mobile number e.g., DCA 3457
  • Log on to Mashreq Online
  • Or visit your nearest Mashreq branch
  • Call us on +971 4 424 4444
  • You may generate a PIN of your choice from mashreqonline, by clicking on ‘Generate Card PIN’ under ‘Quick Links’ on the right of the screen, calling us on +971 4 4244444 or visiting any of the Mashreq Branches

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You have several choices:

Mashreq Mobile

  • Search “Mashreq UAE” on Apple Store / Google Play & download Mashreq Mobile app
  • Login or register with your card number
  • Select “Cards” from the menu
  • Select the required card to generate PIN
  • Go to “Reset PIN” under ‘Card Control’
Mashreq Online
  • Login or register instantly with your card number to MashreqOnline through
  • Go to “Generate Card PIN” in the Quick Links section on the right hand side

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All our Debit Cards have the contactless (NFC) feature and you would require you to enter your PIN above a certain threshold

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You can withdraw AED 20,000 from your Debit Card at an ATM per day. (as per the Card Program)

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The maximum amount you can withdraw via Card less Cash is AED 5,000 per day. Daily you can withdraw up to AED 5,000, minimum AED 100. You are allowed to do Card less cash for AED 10000 monthly only.

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You can withdraw up to AED 50,000 with you Emirates ID while using our ITM service.

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The Card less cash code is valid for 24 hours.

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Yes, our Debit Cards are enabled for online transactions, where you are required to enter the Card number, expiry date and CVV.

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You can file a dispute for a Debit Card transaction by filling required details in the dispute form. Download the form at and email the complete, signed form at

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Please visit https: to read about details on how to ensure safety of your information while doing Online/Mobile Banking

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Platinum Elite

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Download Mashreq Mobile App

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