Customer Care

Track the status

'Sign in to Online Banking / Mobile Banking to view your existing queries' so that we can personalize your experience and service you better.

Know your Rights

If you are not satisfied with the resolution provided to you by our bank for your complaint you may pursue external mediation and escalate your complaint to the Central Bank.
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Contact Us

Private
800 PRIVATE (800 7748283) 04 4244466
Gold
800-4-GOLD [4653] +971 4 424 4653
Business
04 424 4763
Personal
04 424 4444