Contact Us
For queries you may contact your Relationship Manager, alternatively you can get in touch with us through our 24x7 contact center number
800 PRIVATE(7748283) within UAE
+9714 424 4466 if dialing from outside the UAE.
If you have any concerns or complaints, please get in touch with us using the below options

Contact your Relationship Manager or call us anytime on our 24x7 contact center number and our service agents will be glad to assist you.
- 800 PRIVATE (7748283) within UAE or
- +9714 424 4466 if dialing from outside the UAE

You can escalate your concerns to our Head of Customer Care Unit, if you did not receive any satisfactory response.
- Send an email to Richa Madan on
- headcustomercare@mashreq.com.

If you were not satisfied with the response received from the Head of Customer Care, you may further escalate your concern to the Head of Private Banking
- Send an email to Vipul Kapur on
- Headofprivatebanking@mashreq.com
You may also leave your contact details in the form below and we will get in touch with you